1. Overview
This policy explains when payments made to Restzo are refundable, and how you can cancel your subscription. It should be read together with our Terms of Service.
2. Cancelling Your Subscription
You may cancel your subscription at any time from Settings → Security → "Delete my business," or by contacting support@restzo.com. Cancelling stops future billing but does not automatically refund the current billing period — see Section 3.
3. Refunds
[Placeholder — confirm actual policy before launch.] Subscription fees are generally non-refundable once a billing period has started, except where required by applicable Indian law. [State here whether any pro-rated refund, cooling-off period, or first-30-days guarantee applies, if any.]
4. Failed or Duplicate Charges
If you believe you were charged in error or charged more than once for the same billing period, contact support@restzo.com with your payment reference. Verified duplicate or erroneous charges will be refunded to the original payment method within [placeholder — confirm turnaround time, typically 5–7 business days] via Razorpay.
5. Contact Us
Questions about a charge or cancellation? Reach us at support@restzo.com and we'll respond within 1 business day.
Questions about a refund or cancellation?
Reach us at support@restzo.com